We are manufacturer from China and want distributors all over the world!

wellcarerehab

Frequently Asked Questions

Please don't hesitate to contact with us for any more questions! We will give you the soonest reply!

Standard export corrugated carton. we can pack the goods in your branded boxes after getting your authorization letters.Color box is available but there will be extra cost.

It depends on the products you are going to order. Usually, the MOQ of one order is a 20 GP container with no more than 5 items.

30-60 days against formal order from the date of receiving the deposit. It depends on the items you are going to order. The production time for some items is quick ,while some will take more time to be finished.

Yes, we will consider sending you the samples for more communication. May you kindly understand that the cost of the samples will be charged as well as the freight. 

Yes, customization service is always available. What is more, we are equipped with a professional team of engineers. 

A.Just contact us via our phone or email. We will handle it asap.

We offer one year warranty service of the main frame of the products. Regarding the spare parts, for example, the tips of the walking aids, are without this service.

Generally ,we accept 30% deposit in advance and balance against copy of BL. Sometimes ,L/C at sight is also available for us. 

a,OEM & ODM
b, discount against big order.
c, Reply your inquiry within 24 hours.
d, After-sale service. Reply your feedback in 12 hours. Free replacement for the damaged parts.

1.Raw material:supplied by the long term cooperated supplier and we also adopt a strict rule for raw material inspection.
2.Our QC staff keep inspecting on production line all the time.
3.Spot inspection for finished products before loading.

We are certified by ISO13485 and CE.